In my latest column for the Seattle Times, I relay a truth about computer users that many of us in the tech field overlook: the desire to reduce complication.
My mother-in-law’s aging iMac died, and we almost just paid to repair it instead of getting a replacement. I explain why in the column, and add in a dash of troubleshooting advice, too: When it comes to computers most of us want to keep it simple.
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